To resolve connection issues with your ConnectedRide Com P1, first try restarting the connection: Switch Bluetooth on and off again on your smartphone, then select “Connectivity Hub” again. Read here to find out which devices you should connect to one another.
If you are experiencing connection issues with the ConnectedRide Navigator, you can delete existing pairings in the Connectivity Hub and reconnect the Com P1.
If that doesn’t help, simply restart the navigation device, the BMW Motorrad Connected app or the motorcycle.
If your Com P1 is connected but you are unable to open the settings in the app, first remove the existing connection and set it up again.
Here you’ll find step-by-step instructions on how to establish a Bluetooth connection between your ConnectedRide Com P1 and your devices.
Make sure that the “connected” status is displayed in blue in the app, rather than in black.
If the problems persist, reset your device to its factory settings. You can find out here how to do that.